Discover a part of Norwich that is seldom seen…

A fascinating tour of the historic basement and undercroft lying beneath the KindaKafe.

Come join our tour, led by a local storyteller and historian. Journey with us down two flights of stairs to explore the layers of architecture dating from the 15th century.

Hidden below Castle Meadow, between the
market and the Norman Keep, you can discover the past of our Fine City, with its trades, houses and people. Ponder the myths of eerie prison cells, hidden streets and curious tunnels. Come help us unlock the many mysteries of this space…


How do I buy tickets?

Click the ‘book a tour’ button above or follow this link to our booking page. If you have any problems call us on 01603 850309.

How much are tickets?

£11.50 each.

Do you sell child tickets?

Call us on 01603 850309 to arrange for children to come along.

Can I book a private tour for a group, workplace or event?

Yes, if you have 10 or more people who are interested in arranging a private tour contact or call 01603 850309.

How do I redeem a gift voucher?
We are transitioning to a new Gift Voucher system, if you have one of our older 5 digit voucher codes please select your tour date via our booking page and enter your voucher code where it states ‘Apply Promo or Voucher’. Please note if you have more than one voucher code you will need to make a separate booking for each code. 
If you have one of our new eGift Vouchers please follow the instructions listed at the bottom of the voucher. 
If you have any problems please email or call 01603 850309.
Do you run tours in the school holidays, on bank holidays or on weekends?

We do not often run tours at these times as we share the space with local escape game company History Mystery but if you are interested in when weekend or bank holiday tours may become available, sign up to our newsletter for updates.

I can’t find a tour at a time that suits me, when will you have more dates?

We try to release tickets for tours at least a month in advance of the tours taking place, but we usually have a few months of tickets on sale at a time. If none of these dates or times suit you, the best way to be first in line for new dates is to sign up to our newsletter so that you are notified when they go on sale. If you have 10 or more people, we may be able to arrange a private tour for your group, just call us on 01603 850309 or email

Where do I go for my tour?

The tour starts at KindaKafe on Castle Meadow in Norwich. Just go into the cafe, sign in at the till with a member of staff and the tour guide will meet you in the cafe. If your tour is outside the regular opening hours of the cafe, please come straight into the cafe as explained, a member of staff will be there to greet you.

Cafe Opening Times

Mon - Sat
10:00 AM - 5:00 PM

01603 850309

21-23 Castle Meadow, Norwich, Norfolk  NR1 3DH
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Copyright © KindaKafe 2019.